Dear Valued Partner, Further to our previous news release, ROCPAC are pleased to announce that we have successfully achieved carbonreduce status from Toitū Envirocare for the year 2021 and 2022. Seeing first hand over the last two decades the carbon pollution that a supply chain and logistics operation creates for our planet, has been a driving factor in committing to having ROCPAC held accountable for its carbon footprint. ROCPAC have partnered with BioBonds, which was created by the brainchild of ROCPAC MD, philanthropist and conservationist, Paul Van Dorp. Together we have created ROCZero and are excited to be able to help you and your company reduce your emissions. To date, Paul has privately funded the planting of 820,000 native tree saplings in the Kaipara district to assist with global carbon sequestration. Introducing: BioBonds - https://youtu.be/X1XFTvi3aOU BioBonds are raising funds to purchase land, plant and maintain indigenous native forests to reduce carbon pollution from the atmosphere. They will put a value on the restoration of the biodiversity, and the carbon sequestration benefits. All forests will be 100% owned by a charitable foundation and therefore the majority of contributions can be considered a donation and qualify for a tax rebate. This is a solution for you, corporates and New Zealanders to meet the 2050 Paris Climate Accord commitments. ROCZero is now a certified Bond Agent 002 for BioBonds. Doing the right thing by our planet has never been easier, ask us! We have purchased 185 BioBonds to commence offsetting our footprint. Should you wish to discover how we can help you reduce your emissions, contact Irfaan on +642108161219Kind Regards, Irfaan and ROCZero Team

Dear Valued Customers, KiwiRail have closed the Main North Line between Blenheim and Picton to allow for urgent repairs to be completed on a bridge just south of Koromiko. The timber bridge has been under constant monitoring and is due to be replaced next year, however we were disappointed to learn that this has not been enough and has resulted in this unexpected closure estimated to last for 7-10 days. Our Carrier Partners have worked hard since learning of this closure to set up road-bridging options for rail freight, as well as expanded their road fleet to ensure your freight continues to move. However please be aware that it is likely that South Island bulk freight will experience up to 24 hour delays in transit while this situation is resolved. If you have any questions or concerns on specific shipments please talk with your Customer Services Team on 0800 762 722 or by email: [email protected] Regards ROCPAC Team

ROCPAC are pleased to announce that we have successfully achieved carbonreduce status from Toitū Envirocare for the year 2021 and 2022.

Please be aware that ROCPAC will be closed from Good Friday 7th April through to Monday 10th April 2023. We would like to wish you and your family a Safe and Happy Easter. Business to resume as normal on Tuesday 11th April 2023.

Our Auckland site and head office will be celebrating Auckland Anniversary on Monday 30th January and will return to work on Tuesday 31st January, our Christchurch facilities will be operating as normal on Monday 31st January. On Monday 6th February, New Zealand will celebrate Waitangi day and we will return to work on Tuesday 7th February. Due to the holidays, there may be a delay in processing your orders. We apologise for any inconvenience this may cause and want to assure you that we will do our best to work through any delays as quickly as possible. If you have any questions or concerns, please do not hesitate to contact our Customer Services team.

ROCPAC Christmas and New Year hours will be as follows:CLOSED: Friday 23rd December – (Mid-day) OPEN: Wednesday 4th January 2023 – (7.30am – 5.30pm)Despatch deadline for delivery before Christmas will be 12pm Friday 16th December. Inwards deadline for 2022 will be Wednesday 21st December. It is important to note that orders for Christmas delivery will need to be placed by 16th December, orders placed between 19th and 23rd December are not guaranteed to be delivered in time for Christmas delivery, however we will endeavour to find a solution with a freight carrier where possible. CARRIER CUTOFFSLast day of dispatch for delivery before Christmas:NATIONWIDE BULK: Friday 16th Dec NATIONWIDE COURIER: Monday 19th DecThe team at ROCPAC International extends its best wishes to you for a joyous holiday season and continuoud happiness and prosperity throughout the New Year.

Dear Partner, As you are aware, the Government announced that Auckland will move to Alert Level 3 from Sunday 28th February and the rest of the country will be at Alert Level 2 for 1 week. With ROCPAC classed as an essential service under the telecommunications supply chain, we will remain operational for business during the lockdown period. Our staff will be working remotely for the most part and will remain accessible by email and phone. You may experience delays over the phone as we manage this process remotely, however we will endeavor to respond as soon as we can. We will aim to provide any further updates and how this will impact your business as we continue during this unsettling time. If you have any further question or concerns, please contact us via email: [email protected] or [email protected] Our operating hours are from 7.30am - 5.30pm. - Monday to Friday. Take care and stay safe Warm Regards, ROCPAC Team

With changing times, the challenges we are faced with and unfortunately due to unforeseen circumstances within our industry in regards to COVID-19’s impact on our business, ROCPAC has been working with our existing customers to consolidate and reduce our warehousing associated costs and foot-print. We would therefore like to announce that we will be relocating our Christchurch warehouse facility. The team at ROCPAC would like to thank the wider team at Sorted Logistics for their high quality, customised warehousing management systems, and services in the last 6 years. Our time with Sorted Logistics has seen amazing partnerships and business relationships which go beyond borders, and we highly recommend their services to interested parties that are considering warehousing management solutions. We will close our current Christchurch warehouse facility Friday 31st July, to begin the transition and will re-open for normal operation at our new location on Monday 3rd August. Our business, including website, email, and telephones, will be fully operational during the transition. You will not experience any degradation in our services during this time. Please update your records with our new contact information (below):ROCPAC International c/- Supply Chain Solutions 620 Main South Road Islington CHRISTCHURCH 8042

ROCPAC is pleased to announce a new chapter in their relationship with Downer New Zealand Limited. In June, ROCPAC began assisting Downer manage stock for its Electrical division and inventory overflow requirements. This is an exciting new area of growth for ROCPAC. We look forward to seeing these projects flourish as well as enabling further growth opportunities for ROCPAC in the future.

Carrier Status: All of SCS/ROCPAC’ contracted carriers are essential businesses and have been operating during the level 4 Alert. Delivery timeframes may be delayed – these are exceptional circumstances and we would please ask you and your customers to be aware that there is unprecedented change across the transport network along with an increase in health and safety requirements as we all try to operate with as much caution as possible in stopping the spread of the virus. With this in mind please be aware normal turn around times for deliveries will be affected and to be as patient as possible as we try to work through the crisis. You will still be able to track your shipments as normal and our customer service staff are also there to assist with any queries. COLLECT ORDERS: You will need to notify ROCPAC prior to collection for approval. The person collecting will need to complete in full the SCS/ROCPAC COVID-19 Collection or Delivery Statement. Should approval be made, collections will only be available to essential personnel for essential products. We will be following contactless protocols keeping at least a 3 metre separation at all times and paperwork will be signed by SCS/ROCPAC warehouse staff on behalf of the collector. COURIER DELIVERIES: Will be contactless and signatures if required will be made by the courier on behalf of the consignee. Here are the current processes: Delivery of Signature Required Product NZ Post couriers (including Courier Post and Pace) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof of delivery) and leave the parcel on the doorstep. The person receiving the parcel will not sign for the delivery directly. If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to depot. Delivery of Non-Signature Required Product NZ Post couriers (including Courier Post and Pace) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. If no one comes to the door, the courier will follow the standard process which is to leave the item in a safe place or leave a card to call and return to depot if no safe place. Parcel collect service – has been suspended and all Courier post depots and NZ Post retail agencies are closed For more information on Courier deliveries please go here: https://www.nzpost.co.nz/business/covid19updates/covid-faq BULK DELIVERIES: Are still operating but again – only for essential business taking essential products to essential customers. Our objective within a fluid environment is to maintain services where able with best endeavours. Carriers have asked that they are not presented with any freight unless there is a high certainty that they can deliver. Where able we kindly ask that we are provided with a receiver name and phone number on each consignment to assist with delivery. Please note that any freight that cannot be delivered will be returned at cost.Bulk Contactless safety protocols - 1. Always maintain 3-metre social distancing 2. No signature required on delivery in the event a receiver is unable to sign a delivery receipt outside the 3metre zone, and with their own pen or 3. In the event of “no signature”, our drivers will request the receiver’s full name In order to protect our teams and our essential services, it has been necessary to put in place policies to ensure we can continue to provide essential services throughout this time including protecting our staff and equipment. Drivers attending any sites have been provided with full personal protection equipment and training in all COVID-19 safety protocols. Carrier Depots: All depots and storage facilities are closed to any non-staff so collection from depots is no longer a delivery option.

Dear Valued Customer, As you are all aware New Zealand is now at Alert 4 level. ROCPAC is classed as essential services under the telecommunications supply chain. We will be remaining open for business during the Level 4 quarantine period. Therefore, goods will be despatched as normal. Our logistics and transport carriers are considered an essential service and will continue to provide essential delivery services at level 4. Staff will be working remotely for the most part and will remain accessible by email and phone. You may experience delays over the phone as we manage this process remotely, however we will endeavour to tend to your call where possible. If you have any further question or concerns, please contact us via email: [email protected] or [email protected] Our operating hours are from 7.30am - 5.30pm. We will aim to provide any further updates as we continue during this unsettling and unprecedented time. Warm Regards, ROCPAC TEAM